Some of our survey respondents gave their views on ‘What advice would you give a peer contemplating investment in video conferencing capabilities?’

Build the capablilities based on proposed utilization. While you may own the equipment always try and use bandwidth on a shared mode and where possible work with service provider to give you temporary bandwidth and pay on a usage basis.

J. Kalyanaraman, HCL, India 

Related study: The Perfect Storm: Why Video Conferencing will Dominate Business Communications

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