videobestpracticeExecutives in many small and medium organizations may be thinking, why should we implement video communications systems?

A. It’s a business best practice, proven to yield higher levels of customer satisfaction, employee satisfaction, green-ness, financial strength and greater revenue per employee.

This report compares the performance of those who use video communications as part of their business operations with the performance of those who don’t use video communications. It clearly shows a distinct performance advantage that accrues to those who use video communications. Results are based on responses from 228 business users from the Brockmann & Company research panel. Based on a survey conducted in 2008-9 and updates the content presented in The Perfect Storm: Why Video Will Dominate Business Communications.

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