Audio conferencing is a collaboration workhorse service.

The service is of strategic business importance since it is rated very important to business success by 63% of the Audio Conferencing Panel. In terms of importance to job performance, audio conferencing is as important as face-to-face meetings. This is because of its simple activation, reliable operation and ability to enable ubiquitous participation. After all, there are 4 billion people with telephones now, and that’s all a participant needs to join. Landline, mobile phone or computer with VoIP works equally well.

This report shows how audio conferencing is a productivity driver and cost reducer, something our global economy needs to accelerate the recovery from this nasty recession.

The Brockmann & Company Audio Conferencing Panel also provided hundreds of suggestions for improving their audio conferencing experience. These were categorized into five major groupings which are presented and discussed in this report.

This report is made possible through the generous financial support of:


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