Most Valuable Email – Retail
Participants in our research on Email and Business Applications were asked to describe their most valuable email and the cost to the business if that message had not arrived.
A request for extension of delivery date from customer did not reach him and we were levied LD as we didn't realise the customer had not received the request till the final settlement of project.
Manager, IT, Retail, USA
Related Report: The Problem with Email
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