Participants in our research on Email and Business Applications were asked to describe their most valuable email and the cost to the business if that message had not arrived.

$50,000

It was the SOW for a project that we had to kick off immediatley for fiscal reasons.  If the SOW didn't get into the procuremnet system, we'd miss the cycle, and the project wouldn't get funding.

Manager, Sales, Telecom, South Africa 

Related Report: The Problem with Email 

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