Practical advice on improving user experience leads to higher business results

 December 20, 2007, Northborough MA – Brockmann and Company the customer insight firm presents a summary of results of its research into the business applications of email in a webinar entitled "5 Steps to a Better Corporate Email Experience. For a limited time, interested parties can register and view the results, now.

In the webinar, Peter Brockmann, President of Brockmann & Company, presents the culmination of over a dozen reports and three research studies conducted in 2007. The five steps program delivers practical advice for business users, email administrators and corporate marketers.

"With all the demands on IT professionals time these days, it is important to review the 2008 budget in terms of the importance of various planned initiatives. Taking the time to participate in this lively webinar around the 5 Steps can lead to improving customer satisfaction, employee satisfaction, revenue per employee and market share," said Peter Brockmann.

Brockmann & Company have published over a dozen reports on email in business and the email experience including First Contact: Using Email to Win With Customers More Often, The Problem with Email and The Spam Index Report, which compared various anti-spam technologies in a real-world user experience-based approach. Interested users and email administrators are invited to register and view the content now.

About Brockmann & Company Brockmann & Company is a consulting & advisory firm serving high tech equipment & application vendors and service providers. Clients accelerate growth through customer research & thought leadership. Our motto: "In God we trust, all others bring data." Learn more at

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